Starting from 27 April 2026, in the event of Severe Weather Conditions on a working day, the EPS system cut-off will follow the instructions issued by the HK Interbank Clearing Limited and settlement services will continue as usual. For details, please refer to “Important Notice”.
Be EPS Merchant
EPS Cut-off and Settlement Services
EPS imposes a daily cut-off at 7:00pm from Mondays to Fridays (except Saturdays, Sundays and statutory public holidays). For transactions approved by the relevant Member bank before cut-off, the merchants' designated bank account will be credited at the end of the same Business Day. Any transactions approved by the Member Bank after cut-off will be treated as funds of the following Business Day.
Please refer to the table below for easy reference:
Hotline Service Hours
For operation enquiries or service request, please call EPS Merchant Services Hotline at 2721 0566 during the following hours:
| Hotline Service Hours | |
|---|---|
|
Remarks: * HKSAR Statutory Holidays excluding 1st, 2nd and 3rd day following Chinese New Year day |
